Terms of Service

1. Introduction

These Terms of Service ("Terms") govern your access to and use of the services provided by Folwrs ("we," "us," or "our") through our website, https://folwrs.com (the "Site"). By using our services, you agree to be bound by these Terms, our Privacy Policy, and our Refund & Refill Policy.

2. Eligibility

To use our services, you must:

• Be at least 13 years old.
• Agree to these Terms.
• Provide accurate information, including a valid social media username or post URL that you own or have explicit permission to manage.

By placing an order, you represent and warrant that you meet these eligibility requirements.

3. Services Description

Folwrs provides digital promotion services, including but not limited to followers, likes, and views for social media platforms like Instagram, TikTok, and YouTube.

• Nature of Service: Our services are designed to provide social proof and promotional engagement. We do not guarantee any specific level of organic engagement, sales, or other business results.
• No Passwords Required: We will never ask for your social media account password.
• Results May Vary: The nature of social media platforms means that engagement and follower counts can fluctuate. While we provide high-quality services, we cannot control platform-specific actions.

4. Order Process & Confirmation

Our ordering process is designed for transparency and security:

• Placing an Order: You select a service and provide your social media username or post URL. No payment is required at this stage for eligible users.
• Order Confirmation: After you submit an order, you will be prompted to confirm the details with our support team via WhatsApp. This step is mandatory to prevent errors and fraud. We may use email or SMS as a fallback communication method if necessary.
• Service Fulfillment: Once confirmed, we will begin delivering the service as described.
• Payment: We will send you a secure payment link only after your order has been fully completed.

We reserve the right to refuse or cancel any order at our discretion, particularly if we suspect fraudulent activity or a violation of these Terms.

5. Payments & Billing

Our payment model is built on trust.

• Pay After Delivery: For most services, especially for first-time users, payment is only due after the service has been fully delivered and confirmed.
• Payment Methods: We accept payments through secure, third-party payment processors. We do not collect or store your financial information on our Site.
• Failure to Pay: If payment is not made within a reasonable time after an order is fulfilled and a payment request is sent, we reserve the right to restrict your future use of our services and take appropriate action to recover the due amount.

6. Refills & Refunds

Our commitment to customer satisfaction is detailed in our Refund & Refill Policy. In summary:

• Most services include a 30-day refill guarantee, where we will replenish any drops in the delivered amount for free.
• A refund will only be issued if we are unable to fulfill your refill request within the 30-day guarantee period.

Please review the full policy for detailed terms and conditions regarding eligibility.

7. Acceptable Use

You agree not to use our services to:

• Promote illegal content, hate speech, harassment, or any material that violates platform community guidelines.
• Engage in fraudulent or deceptive practices.
• Infringe upon the intellectual property rights of others.
• Violate any applicable local, state, national, or international law.

8. Account Suspension & Termination

We reserve the right to suspend or terminate your access to our services, without notice, for any conduct that we believe violates these Terms, is harmful to other users, or is otherwise in breach of applicable laws. This includes failure to pay for services rendered.

9. Intellectual Property

All content on this Site, including text, graphics, logos, and software, is the property of Folwrs or its content suppliers and is protected by international copyright laws. You may not reproduce, distribute, or create derivative works from any content on this Site without our express written permission.

10. Disclaimers

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied.

• No Affiliation: Folwrs is an independent service and is not affiliated with, sponsored by, or endorsed by Meta (Instagram, Facebook), TikTok, or YouTube.
• Platform Changes: Social media platforms frequently update their policies and algorithms. We are not responsible for any negative impact resulting from these changes, including drops in followers or engagement.

11. Limitation of Liability

To the fullest extent permitted by law, Folwrs shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your use of our services; (b) any unauthorized access to or use of our servers and/or any personal information stored therein. Our total liability to you for any and all claims arising from your use of the services is limited to the amount you paid us for those services.

12. Governing Law

These Terms shall be governed and construed in accordance with the laws of the State of Delaware, USA, without regard to its conflict of law provisions.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page and updating the "Last Updated" date. Your continued use of the service after any such change constitutes your acceptance of the new Terms.

14. Contact Information

If you have any questions about these Terms, please contact us:

• Email: support@folwrs.com
• WhatsApp: +1-XXX-XXX-XXXX
• Location: Delaware, USA